Refund

Refund Policy

For Goose Creek customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to gosecrfakcandle.shop.

How Goose Creek handles order problems
Customers using gosecrfakcandle.shop can rely on the following Goose Creek guidance about order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Details from Goose Creek on starting a request
Customers using gosecrfakcandle.shop can rely on the following Goose Creek guidance about starting a request. When requesting a return or exchange, contact us at Support@Gosecrfakcandle.shop before sending the item. Once the request is approved, Goose Creek will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

support at Goose Creek
For Goose Creek customers at gosecrfakcandle.shop, this section explains support. For return or exchange assistance, contact Support@Gosecrfakcandle.shop or 8578699039.

Details from Goose Creek on refund timing
Customers using gosecrfakcandle.shop can rely on the following Goose Creek guidance about refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Goose Creek: exceptions
Customers using gosecrfakcandle.shop can rely on the following Goose Creek guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at Goose Creek to eligibility
Goose Creek publishes this eligibility guidance for customers using gosecrfakcandle.shop. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Our approach at Goose Creek to condition of returns
For Goose Creek customers at gosecrfakcandle.shop, this section explains condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Merchant Information
Business name: Goose Creek
Brand name: Goose Creek
Email: Support@Gosecrfakcandle.shop
Phone: 8578699039
Physical address: 239 N Water St, Milwaukee, Wisconsin, 53202, United States